At SoftSeven LLC, we respect the privacy of our users and are committed to protecting the personal data we collect in compliance with the European Union’s General Data Protection Regulation (GDPR) and the Florida Information Protection Act (FIPA). This privacy policy explains how we collect, use, store, and protect your personal information.

1. Information We Collect
We collect different types of personal information to provide our services effectively and securely. This information includes but is not limited to:
• Full name
• Email address
• Physical address
• Phone number
• Browsing data (such as IP address, browser type, and accessed pages)
• Financial information when applicable
• Information related to the use of our products, such as SoftAudit, SoftFace, and SoftShow

1.1. Sensitive Data Collection
In some cases, we may collect sensitive data, such as behavioral information (in products like SoftFace AI). This type of collection will only occur with the user’s explicit consent.

2. Use of Information
The information we collect is used to:
• Offer, maintain, and improve our products and services.
• Fulfill legal and regulatory obligations (such as compliance audits).
• Send communications about updates, important notifications, and product news.
• Enhance the user experience and personalize the use of our services.
• Process transactions and provide technical support.
• Protect the security and integrity of our systems and combat fraud.

3. Sharing of Information
SoftSeven LLC does not sell your personal information. However, we may share data with third parties in the following circumstances:
• With Service Providers: For data processing or technical support on our behalf (such service providers are subject to confidentiality agreements).
• Legal Obligations: When required to comply with laws, regulations, or court orders (including audits conducted by regulatory authorities).
• To Protect Rights: To protect our rights, security, or property, or the rights, security, or property of our users.

4. International Data Transfers
As a company based in the United States, your data may be transferred and stored outside your home country, including on servers located in the United States. We ensure that all international data transfers comply with applicable regulations, including the GDPR, using standard contractual clauses approved by the European Commission when necessary.

5. Data Security
We have implemented appropriate technical and organizational measures to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction. This includes but is not limited to:
• Encryption of sensitive data.
• Restricted access control.
• Regular internal security audits.
• Security awareness programs for our employees.
However, no security system is completely infallible. In the event of a data breach, we will notify affected users within the timeframe required by the GDPR and FIPA, as well as the relevant authorities when necessary.

6. Data Protection Officer (DPO) Appointment
In accordance with Article 37 of the GDPR, SoftSeven LLC has appointed Davis Alves, Ph.D., as the Data Protection Officer (DPO). The DPO is responsible for overseeing all activities related to personal data protection, ensuring that the company complies with the GDPR and other applicable regulations.
If you have questions or concerns about the processing of your personal data, or if you wish to exercise your rights under the GDPR, contact the DPO using the information below:

Davis Alves - Data Protection Officer (DPO)
Email: dpo@softseven.ai
Phone: +1 (407) 490-7233

7. User Rights (GDPR)
European Union users have additional rights under the GDPR, including:
• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal data.
• Right to Erasure: Request deletion of your personal data unless we are legally required to retain it.
• Right to Restriction of Processing: Request that we limit the processing of your data.
• Right to Data Portability: Receive your personal data in a structured and commonly used format.
• Right to Object: Object to the processing of your personal data in certain circumstances.
To exercise these rights, contact the DPO using the information provided in the previous section.

8. User Rights (FIPA)
The Florida Information Protection Act (FIPA) protects Florida residents from the misuse of their personal information. Under FIPA, Florida residents have the right to:
• Be notified in the event of a data breach involving their personal information.
• Require a company to delete their personal information if there is no longer a legitimate need to retain it.

9. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, or as required by law.

10. Cookies and Tracking Technologies
We use cookies and tracking technologies to enhance your browsing experience on our website and for analysis purposes. You can set your browser to refuse all or some cookies or to alert you when cookies are being sent. However, disabling cookies may affect the functionality of certain parts of our services.

11. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or due to legal changes. We will notify you of any significant changes by posting a new version on our website, and when necessary, we will seek your consent for material changes.

12. Contact
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights under the GDPR or FIPA, please contact us:

SoftSeven LLC
6735 Conroy Rd Unit 305
Orlando, FL 32835 USA
Email: privacy@softseven.ai
Phone: +1 (407) 490-7233