SUPPORT SERVICES

Personalized support

Our expert technical support team is ready to help you optimize the use of our solutions. We provide real-time assistance, in-depth tutorials, and frequent updates to ensure your business is always compliant with security and privacy regulations. Count on us to resolve any questions or technical challenges that may arise!
Support for Implementing AI Models
Support for Automated Machine Learning Tools
Technical assistance for software solutions
Systems integration
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types of support

Software
We offer specialized technical assistance to ensure the correct functioning of AI solutions. This includes help with installing, configuring and updating software, as well as technical troubleshooting and consultancy on integration with existing systems.
Hardware
We offer technical assistance for the maintenance and optimization of devices running AI applications. This support includes installation and configuration of specialized components such as GPUs, TPUs and embedded systems, as well as hardware failure diagnosis and repair.
API integration
We offer technical assistance to connect and implement programming interfaces (APIs) into existing systems. Support includes guidance on how to configure communication between different platforms, troubleshoot compatibility, authentication, and security issues, and assist with the correct use of API documentation.
TUTORIAL
Softaudit®xGRC
Version 7.0
TUTORIAL
SoftFace®AI
Version 7.0
TUTORIAL
Softshow®ai
Version 7.0

Trainings and webnars

event free

Estratégias de Cibersegurança para a Adoção de IA Generativa

19/10/2024
At 12:00 am
Fasters
Ceo
The Ethical Dilemmas of Facial Recognition: Balancing Security and Privacy in Public and Private Sectors
October 15, 2024
Read More
1 2 3 4 5 … 13
The Role of E-Learning Platforms in Enhancing the Training and Preparedness of Public Safety Officers: A Case Study on Digital Curriculum Effectiveness
October 15, 2024
Read More
The Ethical Dilemmas of Facial Recognition: Balancing Security and Privacy in Public and Private Sectors
October 15, 2024
Read More
1 2 3 4 5 … 7
REQUEST CONSULTATION

Talk to our team. It will be a pleasure to serve you!

Request a proposal






    frequently asked questions:

    To configure SoftAudit, follow the steps in our installation guide available in the Tutorials and Documentation section. If you need additional assistance, please contact our 24/7 technical support who can assist you remotely
    Yes, SoftFace is designed to be fully compliant with major privacy regulations, including LGPD and GDPR. Our system provides tools to ensure that all facial data is processed and stored in accordance with these standards.
    To update SoftShow, simply access your account and check the available updates in the Downloads section. Upgrade instructions are available in the tutorials, and our support team can help you if needed.
    O SoftAudit utiliza criptografia avançada para proteger os dados durante o armazenamento e a transferência. Além disso, seguimos rigorosos padrões de segurança da informação e conformidade com as normativas de proteção de dados, como LGPD e GDPR, para garantir a máxima segurança para nossos usuários.
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